PAYMENT & SHIPPING
We accept Visa, MasterCard, American, Express Discover, debit cards with a Visa or MasterCard logo.
CANCEL MY ORDER?
We immediately start to process your order as soon as it’s placed. There isn’t a delay that allows us time to cancel or change orders once they’re submitted. We apologize for any inconvenience.
MY CARD HAVE BEEN DECLINED
Your card may have been declined for one of the following reasons:
1. Expired card. Check that your card is still valid.
2. You may have reached your credit limit.
3. Entered some information incorrectly. Check that you have filled in all the required fields correctly.
If none of these reasons, contact us we’re happy to assist you.
SAFE TO SHOP ON MARC ASTOR ONLINE SHOP?
All shopping can be with peace of mind and we are making every effort to ensure your security of your purchases and personal details.
PROCESSING MY PAYMENT DETAILS?
We strive to make Marc Astor secure and to prevent fraud. All credit and debit card transactions on this Website are processed by “STRIPE ”, a secure online gateway that is responsible for holding and handling of the information relating to your payment details in a secure environment.
SHIP TO INTERNATIONAL ADDRESSES?
We ship worldwide except to countries below.
(Cuba, Iran, North Korea, Sudan, Syria)
SEND ORDER TO SOMEONE ELSE?
Yes. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.
ORDER TAKE TO ARRIVE?
The delivery time is approximately 2-5 working days. Please note that the delivery time depends on which country it is shipped to.
TRACK MY ORDER?
When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information.
HOW TO KNOW WHEN MY ORDER SHIPS?
You’ll receive an email confirmation when your order is being handled for shipment.